Terms & Conditions

How to Opt Out

You can cancel the SMS service at any time. Just text "STOP" to (720) 868-8928. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

How to Get Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive up to 4 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy

If you have any questions regarding privacy, please read our Privacy Policy.

Payment Methods

We may accept payment methods listed on our invoice, website, or order form. You agree to provide valid payment information and to pay all charges on time.

Billing Timing

Unless a different timing is stated in writing:

• Payment may be required in full before design, print, or mailing begins
• A deposit may be required to reserve a category slot or mailing position
• Repeat campaign billing for 4X or 12X options may be charged upfront or by installment, if offered in writing

Taxes

All prices are in U.S. dollars unless stated otherwise. You are responsible for any applicable sales, use, excise, or similar taxes, except taxes based on our net income.

Late or Failed Payments

If a payment is late, declined, reversed, charged back, or not received:

• We may pause or cancel your campaign without liability
• We may charge a late fee or interest as permitted by law
• You remain responsible for all amounts owed for work completed or committed
• We may refer unpaid balances to collections

Chargebacks

You agree to contact us first to try to resolve billing issues before starting a chargeback. A chargeback does not cancel your contract or your duty to pay for approved and delivered services.

Before Work Begins

• If you cancel before any design, print, or mailing work has started, you may be eligible for a full or partial refund, minus any administrative or reservation fees
• Contact us promptly at [email protected] to request a cancellation

After Work Begins

• Once design, layout, print setup, or mailing preparation has started, payments are generally non-refundable
• If a mailing is cancelled by us due to our error, we will work with you to reschedule or provide a credit

Recurring or Multi-Drop Campaigns

For 4X or 12X campaign options, unless a separate written agreement says otherwise:

• You may cancel future drops with written notice before print production begins for that drop
• Completed drops are non-refundable
• Early cancellation may result in repricing of completed drops at the single-drop rate

No Formal Performance Guarantee

Parker Spotlight does not promise any specific number of leads, calls, sales, response rates, or revenue. Risk-reduction features such as 1X test options, no long-term contract, and USPS mailing proof are not a guarantee of business results.

Non-Refundable Items

Unless required by law or agreed in writing, the following are non-refundable once started or provided:

• Ad design and creative work
• Print production and setup fees
• Mailing list processing and postage
• Completed mailings
• Category reservation deposits

Our Rights

All rights in our website, branding, business name, logos, layouts, mailer format, text, graphics, service descriptions, and other materials created by or for Incredible Local Offers are owned by Incredible Local Offers or its licensors and are protected by law.

Your Limited License

If you follow these Terms, we give you a limited, revocable, non-exclusive, non-transferable license to access and use our website and services for your own internal business use only. You must not:

• Copy, reproduce, or distribute our materials without permission
• Modify, create derivative works from, or reverse-engineer our materials
• Use our branding or trademarks without written permission

Your Content

You keep ownership of content you submit, such as logos, ad copy, photos, offers, and business information. You give Incredible Local Offers a non-exclusive, worldwide, royalty-free license to use, reproduce, edit for formatting, display, print, distribute, and store that content as needed to provide the services.

You confirm that: (a) you own or control the rights to your submitted content; (b) your content is accurate and lawful; (c) our use of your content for the services will not break any law or third-party rights.

Created Materials

If we create ad designs, layouts, or related creative work for you, ownership and usage rights will be governed by the written agreement, invoice, or proposal for that work. Unless stated otherwise in writing, Incredible Local Offers keeps ownership of pre-existing design tools, templates, methods, and general know-how, and grants you a limited right to use the final ad only for the campaign or uses approved in writing.

Informal Resolution First

Before starting arbitration or filing any legal claim, you agree to first contact Incredible Local Offers and try to resolve the dispute informally. You must send written notice describing the issue, the relevant facts, and the requested resolution. Both parties agree to work in good faith to resolve the dispute within 30 days after notice is received.

Binding Arbitration

If a dispute is not resolved informally within 30 days, the dispute will be resolved by binding arbitration. This arbitration requirement applies to any dispute, claim, or controversy arising out of or relating to these Terms, your use of the services, any advertising campaign, payment, billing issue, design work, mailing services, or the relationship between you and Incredible Local Offers, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.

Arbitration Location & Jurisdiction

Any arbitration will take place in Colorado. The arbitration will be governed by the laws of the State of Colorado, without regard to conflict of law principles. The parties agree that Colorado is the exclusive jurisdiction and venue for all arbitration proceedings and for any court action permitted under these Terms.

Waiver of Jury Trial

To the fullest extent permitted by law, both parties waive the right to a trial by jury for any dispute covered by this arbitration provision.

Class Action Waiver

To the fullest extent permitted by law, all disputes must be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general proceeding.

Exceptions

Nothing in this section prevents either party from:

• Seeking emergency injunctive or other equitable relief in court to prevent irreparable harm
• Filing a claim in small claims court if the claim qualifies
• Reporting violations to government agencies

Termination by Us

We may suspend or terminate your access or services, with or without notice, if:

• You violate these Terms
• You fail to make required payments
• You submit false or misleading information
• We determine your use poses a risk to us, other advertisers, or third parties
• We discontinue the service

Effect of Termination

When termination happens: (a) your right to use our services stops right away; (b) we may remove or reject pending materials; (c) you still owe any fees for work completed, committed, approved, printed, or mailed; (d) non-refundable amounts remain non-refundable, subject to law.

Survival

Sections that by nature should continue after termination will survive. This includes sections on payment obligations, refunds, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and any licenses needed for completed or archived work.